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Corporate citizenship

Our goal is to have positive, lasting impacts through our products and services, our operations and our investments, all of which help build stronger, more resilient communities where we live and operate.

 

By investing in the development, diversity and wellness of our employees, and partnering with community organizations to address societal challenges, we can be a powerful force in building a stronger, healthier society. We also have a responsibility to manage the environmental impacts of our business and use our influence to drive positive momentum on global issues like climate change.

 

We have a clear responsibility to make a positive contribution to society that goes beyond our financial performance. See how we’re supporting the economic, environmental and social well-being of our customers, employees and communities around the world.

Economic impact

Millions of people around the world look to Manulife to support their personal and financial wellbeing. We offer innovative products and services that can help customers lead healthier lives, manage their wealth, save for retirement, and count on financial protection when they need it most.

 

By focusing on our customers and building a business that attracts loyalty, we stimulate economic development, and create value for our shareholders and the communities in which we operate. 

$8.2 billion in investments and loans made to businesses, fueling the development of local economies.

$1.8 billion paid out as dividends to shareholders, including individual investors, pension funds and other institutional investors, and our own employees.

Economic impact

Millions of people around the world look to Manulife to support their personal and financial wellbeing. We offer innovative products and services that can help customers lead healthier lives, manage their wealth, save for retirement, and count on financial protection when they need it most.

 

By focusing on our customers and building a business that attracts loyalty, we stimulate economic development, and create value for our shareholders and the communities in which we operate. 

$8.2 billion in investments and loans made to businesses, fueling the development of local economies.

$1.8 billion paid out as dividends to shareholders, including individual investors, pension funds and other institutional investors, and our own employees.

Social impact

We make our greatest social impact through our products and services, which offer our customers peace of mind and provide help when they need it most. But we also create jobs, provide our employees with rewarding careers and meaningful volunteer opportunities, and support community organizations that are working to build a more vibrant, resilient society.

$43.7 million in donations, sponsorships and other types of community investments

80,437 volunteer hours spent by employees and agents at local charities

7,000+ employees are members of our employee resource (diversity) groups

Environmental impact

A healthy environment is vital to the long-term well-being of our business, our employees and our world. We embrace our responsibility to minimize our global footprint, and to use our products, services and influence to help address the world’s most pressing environmental challenges.

 

We all have a part to play in protecting our environment. We do everything we can to minimize the environmental impact of our operations and investment activities, and actively support a transition to a more environmentally sustainable economy.

First introduced in 1995, our Environmental Policy  commits us to conducting business in a manner that recognizes the need to preserve the quality of our environment by:

  • promoting environmental responsibility and conservation to all employees
  • distributing the policy and all relevant procedures to employees with applicable job accountabilities for their guidance and implementation in our business practices
  • ensuring the Company’s risk analysis and risk management procedures include consideration of environmental matters
  • complying with all applicable environmental laws and regulations and, where possible, participating in an ongoing dialogue with government and industry to establish and promote practical environmental goals
  • maintaining procedures to ensure the effective implementation of the policy.

 

Reducing our footprint
From pursuing LEED (Leadership in Energy and Environmental Design) certification for our office buildings to investments in technology to streamline our processes and reduce our paper use, we have a range of programs and initiatives in place to increase the efficiency of our business operations and minimize our impact on the environment.

 

Managing environmental risks
We know that our environmental responsibilities go beyond our operations and include our investment activities. We have policies and procedures in place to help us identify environmental issues in our investments so that we can proactively mitigate or manage them. We are also a signatory to the Equator Principles, a voluntary global framework used by leading financial institutions to manage environmental and social risks in large financial transactions.

 

A leader in innovative sustainable finance
From green bonds to bio-mass energy, we have been at the forefront of innovative finance and helping with the transition to a more environmentally sustainable economy.  Manulife is a leading arranger and provider of financing for the renewable power sector in both Canada and the United States. Since 2002, we have invested more than $10.9 billion in renewable energy and energy efficiency projects.

We report on our greenhouse gas (GHG) emissions annually and we have our inventory verified and assured by an external party.

1st life insurer to issue a green bond

$12.6 billion invested in renewable energy projects since 2002

29% reduction in the intensity of our greenhouse gas emissions since 2013

 

We conduct our business responsibly, which means having your best interests at heart in everything we do. From developing products and services to meet the unique needs of your community to managing the environmental and social impact of our supply chain, we’re dedicated to operating with integrity in everything we do. 

Responsible investment

Manulife Asset Management, Manulife’s global asset management arm, is a signatory to the UN-supported Principles for Responsible Investment. We believe good management of environmental, social and governance (ESG) risks can lead to long-term sustainable returns and encourage companies to understand and mitigate those risks. The evaluation of ESG factors is integrated throughout the due-diligence and decision-making processes to help deliver attractive risk-adjusted returns to our clients.

Our policy on cluster munitions

Manulife will not knowingly make direct investments in companies that manufacture cluster munitions where we have discretion to do so.  This policy applies to policyholder funds (Manulife’s “General Account” funds) and third party client funds of Manulife Asset Management, our global investment management arm. This policy does not apply to investments where we do not have investment discretion such as index investments, unaffiliated fund mandates and client-directed managed accounts.

Manulife uses an independent third party to maintain an exclusion list of companies that manufacture cluster munitions.  The exclusion list is updated on a quarterly basis. 

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